Deposit and balance
Orders are paid from a prepaid deposit:
GET /v1/account/balancereturns{ "balance", "currency" }: the available amount.- The accepted lines of an attempt are reserved on the balance when accepted. If they, plus the flat shipping fee when your mode has one, exceed it, the attempt is refused with
422 insufficient_depositand nothing is reserved. - Lines that are cancelled (for example for stock) are released to your balance once processed by our team, usually within one working day; cases that need a check with the supplier can take longer.
- Credit notes for returns are added to the balance (see Returns).
- In rare cases (an attempt found on our side after it was reported as not created, or a correction of a credit made by mistake) the balance can
go below zero: new orders are then refused with
422 insufficient_deposituntil the next top-up. - A monthly statement lists orders, credit notes and balance.
With the test key, GET /v1/account/balance shows a separate test deposit (see Sandbox).